Frequently Asked Questions
Please slide the switch to the "TX" position and open the charging case of your headphone to see if the indicator of the charging case is flashing. If not, please press the button of the charging case to reset the headphone so that the indicator light will flash, and then you can use the Bluetooth Transmitter to search for and connect your headphone.
Due to partial compatibility issues with third-party Bluetooth devices, some headphones may experience long pairing times(Around 90s), unstable connections, or high latency. If you encounter these issues, try reconnecting or using different headphones.
If you are experiencing significant latency or audio stutter when using our Bluetooth adapter, you can try downloading the software below to update it.
Please slide the switch to the "TX" position of the Bluetooth transmitter, and have successfully searched and connected to your headphones, and then confirm whether the audio output port on the aircraft is dual-hole and available, the audio interface on some flights will be broken due to aging, and finally connect our matching double-ended audio adapter to the Bluetooth transmitter firmly.
If there is no sound after connecting, ensure the transmitter or headphones are not in pause mode, try LONG PRESS the right button to increase the volume, or restart the device to reset its status and reconnect.
When the name of your headphone appears on the screen, select it via ▶/◀ and then press "▶ǁ" to confirm.
The Bluetooth transmission process may cause varying sound quality loss and transmission delays and is incompatible with third-party cables (e.g., XLR ports). Therefore, it is not recommended to use the Bluetooth adapter for musical instrument performance, music performances, or other scenarios with high sound quality and delay requirements.In addition, if it is used to connect headphones, it depends on whether the performance of your headphones. Weak reception capabilities of the headphones will lead to higher delays.
1. Function Restrictions: Taking calls is not supported in TX mode! Also, in searching status of TX mode, the song's volume up/down and pause functions, previous/next song switching will not be available.
2. Play & Pause: In TX mode, the data transmission is passive, so the pause button only interrupts the sound transmission, and the playback progress is not paused.
The memory function may not be suitable for headphones using proprietary protocols. For instance, AirPods tend to prioritize connecting to iPhone or iPad devices over other devices. Therefore, when the headphones are disconnected, you may need to reactivate the Bluetooth function to reconnect.
Our Bluetooth receiver/transmitter is equipped with advanced decoders. If you encounter sound quality issues, double-check the audio source for optimal performance.
Please slide the switch to the "TX" position of the Bluetooth adapter first, and plug it into the car's 3.5mm AUX port through the audio AUX cable, and then turn on the Bluetooth search connection "B100" on the phone, if you can't find it, you can press and hold the Bluetooth pairing button on the Bluetooth adapter to reset or restart the search again.
Please be careful when using it with Bluetooth capabilities, such as laptops, mobile phones, and Bluetooth speakers. Keep in mind that the microphone function can only be accessed in RX mode!
Pairing and Resetting of Popular Headphones
Syntech Bluetooth transmitters / adapters work with most Bluetooth receiving devices on the market. Please make sure the device is put into pairing mode when you try to pair / connect them.
• Note 1. Most Bluetooth devices re-connect to their last paired device automatically when turned on. Please TURN OFF Bluetooth on all devices which previously paired with it.
• Note 2. If you're still experiencing problems, then please try to clear the pairing history of your Bluetooth headphones / speakers. This will fix a lot of potential problems. Find your product brand below this section for details.
Connecting your AirPods(Pro) to the Transmitter:
Step 1: Turn OFF the Bluetooth on every device that's previously connected to your AirPods.
Step 2: Put your AirPods back into their case.
Step 3: Get the AirPods into Pairing Mode.
Close the lid and flip it open again. Press & Hold the button on the back of the charging case until the front LED starts flashing WHITE.
Syntech General Related Information Popular Bluetooth Headphones.
How to connect Apple AirPods, AirPods Pro, & AirPods Pro 2 to Syntech transmitters and dongles?
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Connecting your AirPods(Pro) to the Transmitter:
Step 1: Turn OFF the Bluetooth on every device that's previously connected to your AirPods.
Step 2: Put your AirPods back into their case.
Step 3: Get the AirPods into Pairing Mode.
Close the lid and flip it open again. Press & Hold the button on the back of the charging case until the front LED starts flashing WHITE.
Pairing button:
Pairing mode:
Step 4: Put your Syntech Bluetooth transmitter into Pairing Mode.
Please refer to its user guide if you're not sure how. With both devices in pairing mode, keep them close to each other and give them a few seconds to connect. Their respective LED indicators should stop flashing once connected.
If no luck, please Factory Reset/Clear Pairing History on both devices and try again.
Syntech Factory Resettransmitters Airpods(Pro) and dongles
1. Put your AirPods(Pro) in their case. Close the lid. Wait 30 seconds, then open the lid.
2. On your iPhone, iPad, or iPod touch, go to Settings. From Settings go to Bluetooth and tap the "i" icon next to your AirPods(Pro). (If you don't see your AirPods(Pro) in Settings > Bluetooth, just go to the next step.) Then tap Forget This Device, and tap again to confirm.
3. Reset your AirPods(Pro). With the lid open, press and hold the setup button on the back of the case for about 15 seconds, until you see the status light flashing amber.
Connecting your AirPods Max to Syntech bluetooth transmitter:
Step 1: Turn OFF the Bluetooth on every device that's previously connected to your AirPods Max.
Step 2: Get Airpods Max to Pairing Mode. Press and hold the noise control button until the status light flashes white.
Step 3: Get Syntech Transmitter into Pairing Mode as well.
Please refer to its user guide if you're not sure how. With both devices in pairing mode, keep them close to each other and give them a few seconds. Please check their respective LED indicators to make sure that they've connected.
If no luck to get them paired, please Factory Reset/Clear Pairing History on both devices and try again.
1. Before you reset your AirPods Max, be sure to charge them for a few minutes.
2. Press and hold the noise control button and the Digital Crown for 15 seconds, until the LED flashes amber, then white. Once reset is done, it will re-enter into pairing mode and ready to connect.
Step 1: Get your Sony Headphone into Bluetooth Pairing Mode.
Different products tend to have a different-looking pairing mode... but not to worry, see below for the pairing mode for a list of Sony's most popular products.
Sony WH-1000XM4, XM3 (and XM2): To enter pairing mode, make sure the headphone is OFF. Press & hold the power button for 7 seconds until you hear a "Blueooth pairing" voice prompt. The LED indicator will flash BLUE & RED for XM2 and double-flash BLUE for XM4 and XM3.
Sony WF-1000XM3: Put the earbuds on, press & hold the touchpads on both earbuds together for 7 seconds. You'll hear a "Blueooth pairing" voice prompt.
Sony WI-1000X: This headphone supports aptX and aptX-HD. To enter pairing mode, make sure that the headphone is turned OFF. Press & hold the power button for 7 seconds. The LED indicator will flash BLUE & RED and you'll hear a "Bluetooth pairing" voice prompt.
Step 2: Put your Syntech Bluetooth transmitter into Pairing Mode as well.
Please refer to its user guide if you're not sure how. With both devices in pairing mode, keep them close to each other and give them a few seconds. Please check their respective LED indicators to make sure that they've connected.
Factory Reset/Clear pairing history of your Sony headphones.
Sony WH-1000XM4
1. When charging, press and hold the power button and the CUSTOM button for 7 seconds or more. A blue indicator light will flash four times.()
2. The headset will initialise, resetting the settings and pairing information.
3. Delete the headset from the list of Bluetooth products on your device.
4. Pair the headset to your selected device again.
Sony WH-1000XM3 (and XM2):
1. Turn off the headset, and ensure no USB cable is connected.
2. Press and hold the power button and the NC/Ambient button for 7 seconds or more. A blue indicator light will flash four times.
3. The headset will initialise, resetting the settings and pairing information.
4. Delete the headset from the list of Bluetooth products on your device.
5. Pair the headset to your selected device again.
Sony WF-1000XM3:
1. Place the headset in the charging case, leave the lid of the charging case open, then hold your fingers to the touch sensors on both the left and right units for about 10 seconds. Release your fingers when the indicators (red) of the headset start flashing.
2. The indicators (blue) flash 4 times (), and the headset is initialized. This operation resets the headset to the factory settings and deletes all pairing information. In this case, delete the pairing information for the headset from the device and then pair them again.
Sony WI-1000X:
1. Disconnect the micro-USB cable, turn off the headset, then press and hold the button and button simultaneously for more than 7 seconds.
2. The indicator (blue) flashes 4 times () and the settings such as the volume adjustment are reset to the factory settings. All pairing information is deleted. In this case, delete the pairing information for the headset on the device which has been connected, then pair the headset with the device again.
Step 1: Get your Bose Headphone / Speaker into Bluetooth Pairing Mode.
Different products tend to have a different-looking pairing mode... but not to worry, see below for the pairing mode for a list of Bose's most popular products.
Bose QuietComfort 35 (QC35): With the headphone ON, slide the power switch to the Bluetooth symbol and hold it there until you hear “Ready to connect” or the Bluetooth indicator blinks Blue.
Bose 700: With the headphone ON, press & hold the power button for 3 seconds to put the headphones into pairing mode. You'll hear "ready to connect another device" and the Bluetooth indicator will slowly pulse BLUE.
Bose QuietControl 30: With the headphone ON, press & hold the Power/Bluetooth button until you hear “Ready to pair” or you see the Bluetooth indicator blinking BLUE.
Bose SoundLink Revolve (+): With the speaker turned ON, press & hold the Bluetooth button until the Bluetooth indicator blinks BLUE, and you hear, “Ready to connect another device.”
Bose SoundLink Mini (II): With the speaker turned ON, press & hold the Bluetooth button until the Bluetooth indicator blinks BLUE and you hear, “Ready to pair another device.”
Bose SoundLink Color (II): With the speaker turned ON, press & briefly hold the Bluetooth button until the Bluetooth light starts flashing BLUE slowly.
Step 2: Put your Syntech Bluetooth transmitter into Pairing Mode as well.
Please refer to its user guide if you're not sure how. With both devices in pairing mode, keep them close to each other and give them a few seconds. Please check their respective LED indicators to make sure that they've connected.
Reset Bluetooth Pairing on your Bose Headphone / Speaker
Bose QuietComfort 35 (QC35):
1. Power on your headset
2. Slide the Power switch to the Bluetooth icon and hold it for 10 seconds until you hear Bluetooth device list cleared.
Bose 700:
1. Press and hold the Power/Bluetooth® button until you hear “Bluetooth device list cleared” and the Bluetooth light slowly pulses blue
2. Delete your headphones from your device’s Bluetooth list. The headphones are now ready to connect.
Bose QuietControl 30:
1. Power off the headphones
2. Press and hold the Power/Bluetooth® button for 10 seconds, until you hear "Bluetooth® device list cleared"
3. Delete your Bose® QuietControl® headphones from the Bluetooth® list on your device. All devices are cleared and the headphones are ready to pair a new device
Bose SoundLink Revolve (+)/Bose SoundLink Mini (II)/Bose SoundLink Color (II)
1. On the speaker, press an hold the bluetooth® button for 10 seconds, until you hear "Bluetooth® device list cleard"
2. On your mobile device, delete the speaker from the Bluetooth® menu. All paired mobile device are cleared and the speaker is read to pair again.
Step 1: Get your Beats Headphone / Speaker into Bluetooth Pairing Mode.
Different products tend to have a different-looking pairing mode... but not to worry, see below for the pairing mode for a list of Beats' most popular products.
Beats Studio 3 Wireless: With the headphones turned OFF, press & hold the power button for 5 seconds until the five Fuel Gauge lights start flashing.
Beats Solo 3 Wireless: With the headphones turned OFF, press & hold the power button for 5 seconds until the five Fuel Gauge lights start flashing.
Powerbeats Wireless: With the earbuds turned OFF, press & hold the power button for 5 seconds until the LED indicator starts flashing.
Powerbeats Pro: Place the earbuds inside the case and press & hold the System Button for a few seconds until you see the pairing light flash.
Beats Pill+ Speaker: Turn the speaker ON, press & hold the "b" for 3 seconds until the Bluetooth LED located at the rear of the Pill blinks WHITE.
Beats X Wireless: With the earbuds turned OFF, press & hold the power button for 5 seconds until the LED indicator starts flashing.
Step 2: Put your Syntech Bluetooth transmitter into Pairing Mode as well.
Please refer to its user guide if you're not sure how. With both devices in pairing mode, keep them close to each other and give them a few seconds. Please check their respective LED indicators to make sure that they've connected.
Factory Reset/Clear Pairing History of your Beats Headphone / Speaker
Beats Studio 3 Wireless:
1. Hold down the power button and volume down button for 10 seconds.
2. When the Fuel Gauge flashes, release the buttons.
3. Your headphones are now reset and ready to be set up with your devices again.
Beats Solo 3 Wireless:
1. Hold down the volume down button and the power button for 10 seconds.
2. When the Fuel Gauge flashes, release the buttons.
3. Your headphones are now reset and ready to be set up with your devices again.
Powerbeats Wireless:
1. Hold down both the power button and volume down button for 10 seconds.
2. When the LED indicator light flashes, release the buttons. Your earphones are now reset and ready to be set up with your devices again.
Powerbeats Pro:
1. Put both Powerbeats Pro earphones in the charging case
2. Press the button on the inside of the case until the indicator light flashes red and white, let go
3. The LED should be flashing white, which means they are ready to re-pair with your iPhone or another device
Beats Pill+ Speaker:
1. Use the Lightning-to-USB cable to plug your Beats Pill+ into a power source.
2. Turn the speaker on.
3. Hold down both the "b" button and the power button for six seconds. The Fuel Gauge flashes red six times. Your Beats Pill+ is now restored to the settings it had when you purchased it.
Beats X Wireless:
1. Hold down both the power button and volume down button for 10 seconds.
2. When the LED indicator light flashes, release the buttons. Your earphones are now reset and ready to be set up with your devices again.
Step 1: Get your JBL Headphone / Speaker into Bluetooth Pairing Mode.
Different products tend to have a different-looking pairing mode... but not to worry, see below for the pairing mode for a list of JBL's most popular products.
JBL Flip 4: Turn on the Flip by pressing the ON/OFF power button. Then press the Bluetooth button and you will hear an acoustic signal. The pairing mode is activated.
Step 1: Get your Jabra Headphone / Speaker into Bluetooth Pairing Mode.
Different products tend to have a different-looking pairing mode... but not to worry, see below for the pairing mode for a list of Jabra's most popular products.
Jabra Elite 65t (or Elite Active 65t): With the earbuds turned OFF, press & hold the Multi-function button on the Right earbud for 5 seconds until the LED flashes BLUE and the voice prompt comes up.
Jabra Elite 85h: Press and hold the Multi-function button on the right earcup for 3 seconds until the LED flashes BLUE and you hear an announcement in the headphones.
Jabra Speak 710: Press and hold the Bluetooth button for 2 seconds until the LED indicator next to it flashes BLUE.
Step 2: Put your Syntech Bluetooth transmitter into Pairing Mode as well.
Please refer to its user guide if you're not sure how. With both devices in pairing mode, keep them close to each other and give them a few seconds. Please check their respective LED indicators to make sure that they've connected.
Factory Reset your your Jabra Headphone / Speaker
Jabra Elite 65t (or Elite Active 65t):
Press and hold (approximately 10 seconds) the Multi-function button on the right earbud until the LED briefly flashes purple (note that the LED will flash red before it flashes purple). The earbuds have now been reset.
Jabra Elite 85h:
To reset, ensure that the headphones are powered on, and you are not on a call. Then simultaneously press and hold (5 seconds) the Volume up button and the Multi-function button on the right earcup, until the LED lights purple and you hear an announcement in the headphones.
Jabra Speak 710:
To factory reset, hold the Answer call button and the End call button for 8 seconds until 'Factory reset' is announced by the speakerphone.
Step 1: Get your Sennheiser Headphone / Speaker into Bluetooth Pairing Mode.
Different products tend to have a different-looking pairing mode... but not to worry, see below for the pairing mode for a list of Sennheiser's most popular products.
Sennheiser HD 4.50 BTNC (and HD 4.40): This product supports aptX codec. To enter pairing mode, make sure that the headphone has been turned OFF. Press & hold the power button for 4 seconds until you see the LED indicator flashing RED & BLUE.
Sennheiser PXC 550 Wireless: Press & hold the EffectMode Control button for 4 seconds or until you hear tones and the voice prompt "pairing". The LED indicators will flash WHITE in sequence.
Sennheiser HD1 M2 AEBT: This product supports aptX-HD codec. To enter pairing mode, please make sure that the headphone has been turned OFF. Press & hold the power button until you hear a "pairing" voice prompt. The LED indicator will flash RED & BLUE.
Sennheiser Momentum True Wireless: Put the headphones on. Simultaneously touch and hold the right and the left touch control panels for 5 seconds until you hear the voice prompt “Pairing” and a beep.
Step 2: Put your Syntech Bluetooth transmitter into Pairing Mode as well.
Please refer to its user guide if you're not sure how. With both devices in pairing mode, keep them close to each other and give them a few seconds. Please check their respective LED indicators to make sure that they've connected.Please contact us at support@Syntech.com if you have any question.
If no luck to get them paired, please Factory Reset/Clear Pairing history of both devices and try again.
Guidance Attachment Files
How to Use Syntech's Bluetooth Transmitter Receiver? (Follow the video below)
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