If you require assistance, please don't hesitate to reach out to us. We are happy to help!
To activate your warranty, please submit a screenshot of your purchase confirmation to support@syntechhome.com, with the email subject line: "12 Month Warranty Registration and Product Support for Syntech Headstrap With Battery Pack For Quest3". Once received, your warranty will be promptly initiated.
Should you require any assistance or have questions, please feel free to reach out to us. We are dedicated to providing comprehensive support to our customers.
How to quick start and connect my Syntech Headstrap?
Frequently Asked Questions
Please check if the indicator light on the battery is blinking normally, if not please press the center button to turn on the battery.
- This is a normal phenomenon, all rechargeable batteries are not 100% effective in converting into electricity when charging, as part of the energy will be dissipated in the form of heat, so it will lead to heat.
- Syntech rechargeable batteries are equipped with a temperature protection mechanism, when the temperature exceeds 50 degrees it will automatically stop charging, after the temperature drops it will resume normal charging.
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