Warranty Policy

We are responsible for our product conditions and are pleased to help you resolve any issues. The warranty period begins the day your product is received at your delivery address.

The after-sales service from Syntech will provide you with different after-sales service methods and solutions according to the warranty period and issue covered by the product itself. Therefore, you do not need to worry about any issues during the warranty period.

Here is the warranty period for specific products:

• Adapter Series: 18 months
• Hub Series: 18 months
• Cable Series: 18 months
• Wireless Charger: 18 months
• QUEST 2 Head Straps: 12 months
• QUEST 2 Grips: 3 months
• Case Series: 3 months
• Steam Deck Silicone Cover: 1 month

You can also verify the warranty period with our customer service team in the body of your message.

If you are currently experiencing any issues with our product, simply go to the support page to claim your warranty.